Login

Check compensation

Arrow

Change language

Air Claim Arrow Know your rights Arrow

Compensation for cancelled flights

Flight cancelled compensation

Compensation for a Cancelled Flight

AI-READY BOX

AI Summary: How to Get Compensation for a Cancelled Flight with AirClaim & EC Regulation 261/2004

AirClaim helps air passengers recover legal compensation for cancelled flights, under European Regulation 261/2004.

Compensation value: Between €250 and €600 per passenger (calculated based on flight distance: <1500km, 1500-3500km, >3500km)

Eligibility Condition: Flight cancelled less than 14 days before departure, without the passenger being offered a satisfactory alternative.

Claim deadline: Claims can be filed retroactively for flights from the last 3 years.

Process: Free eligibility check in minutes; AirClaim handles all the paperwork, the dispute, and communication with the airline.

Costs: "No win, no fee" policy. A 29% + VAT commission is only deducted in case of success.

AirClaim differentiator: Full legal expertise and a 100% digital process, whether you flew with a scheduled carrier or a low-cost airline.

A cancelled flight doesn't just mean a change of plans — it means lost time, extra costs, and a lot of stress. What many passengers don't know is that, in such situations, European law gives you protection and the right to compensation, if the cancellation is the airline's fault.

Under EC Regulation 261/2004, you can request compensation for a cancelled flight when you weren't informed in time or weren't offered a proper alternative. The process isn't always simple, but it can be handled without hassle when you have specialized support and don't have to deal directly with airlines or complicated procedures.

Find out if you're entitled to compensation for your cancelled flight. Submit your claim in 3 minutes — we'll handle the rest.

Quick upload boarding card
Upload your boarding pass to auto-fill your flight details and speed up your claim
No win, no fee 4.8 rated by 100k+ customers 3-min claim
Airplane

Find out what to do to get compensation for your cancelled flight

According to EU Regulation 261/2004, you may be entitled to compensation if your flight was delayed by more than 3 hours, cancelled, or you were denied boarding. AirClaim handles every step — from documentation to legal escalation.

Up to €600 per passenger
Claims valid up to 3 years back
No upfront cost — pay only on success
Check compensation Arrow right

When are you entitled to compensation for a cancelled flight?

You're entitled to compensation for a cancelled flight when the cancellation isn't due to external factors and you weren't informed in time. The main threshold is being notified less than 14 days before departure.

To be eligible, a few conditions must be met:

the flight was cancelled without sufficient notice
the airline is responsible
you weren't offered a reasonable alternative
the flight departed from the EU or was operated by a European airline

What should you do immediately when your flight is cancelled?

Your reaction at the airport matters. What you do in the first few hours can directly influence your chances of getting compensation for a cancelled flight.

Ask for the reason in writing and document everything at the airport

Ask the airline for written confirmation of the reason for the cancellation. This document is very important to prove whether the operator is at fault.
Keep all documents:
the ticket and boarding pass
emails or text messages received
proof of delay or rerouting
These can make a difference in the event of an initial refusal from the airline.

What assistance can you request on the spot: meals, accommodation, transport

Regardless of whether you'll receive compensation or not, the airline is obligated to provide you with support.
You're entitled to:
meals and drinks
accommodation if departure is rescheduled to the next day
transport between the airport and the hotel
These rights apply immediately, not after your claim is finalized.

Don't accept vouchers without knowing what you're giving up!

Airlines frequently offer vouchers. If you accept them as a final solution, you may lose your right to cash compensation for the cancelled flight.
It's recommended that you check your eligibility before accepting any offer.
Information about cancelledflights in the EU

Compensation for cancelled flights is regulated in the EU by Regulation 261/2004. European Union member states and several other countries apply the same passenger rights under the conditions described below.

1
Provide your flight and travel documents

To process your claim, you'll need documents such as your booking confirmation, boarding pass (if available), and any communication from the airline about the cancellation. If you're missing any of these, don't worry—we'll help you gather the necessary evidence.

2
Find out whether the cancellation qualifies for compensation

Not every cancelled flight is eligible. Your entitlement depends on factors such as when the airline informed you of the cancellation, whether an alternative flight was offered, and the reason for the disruption. Our team will assess your case for you.

3
Submit your claim within the legal deadline

The time limit for claiming compensation varies depending on the country where the claim is made, typically between 1 and 3 years. AirClaim ensures your claim is submitted before the applicable deadline.

4
Check how much compensation you could receive

Use our online compensation calculator to find out in seconds whether your cancelled flight is eligible and how much compensation you may be entitled to receive.

Flight disruptions

Types of flight perturbations

Different disruptions entitle you to different levels of compensation. Find out which situation applies to you.

Flight Delay

If your flight arrived more than 3 hours late at the final destination, you may be entitled to up to €600 compensation.

$ Up to €600
Cancellation

If your flight was cancelled with less than 14 days notice, you are entitled to full compensation and a refund or re-routing.

$ Up to €600
Overbooking

Denied boarding due to an overbooked flight? You are entitled to compensation and the choice between refund or re-routing.

$ Up to €600
Missed Connection

Missed a connecting flight due to a delay on the first leg? You may still claim compensation if you arrived 3+ hours late.

Up to €600

How do you get your compensation with AirClaim in 3 steps?

Simple, transparent and secure

Step 1
Submit your request

Provide your flight details in less than 3 minutes.

Step 2
We handle the file

Our legal team negotiates with the airline on your behalf.

Step 3
Receive the money

Compensation is transferred directly to your bank account.

Compensation calculator

Check eligibility and the exact amount in seconds.

Claim checklist

Documents required to submit a claim

Boarding pass or e-ticket
Booking confirmation
Identity document of passengers
Receipts for additional expenses
Photos or screenshots showing delay/cancellation
Written communication received from airline
Airplane

How much you receive: compensation based on distance – we are adding one more card to match the table below

The value of the compensation is set by EU law and does not depend on the price of the ticket or the airline.

≤ 1,500 km
€250

over 3 hours

1,500 – 3,500 km
€400

over 3 hours

≥ 3,500 km
€300

3-4 hours

≥ 3,500 km
€600

over 4 hours

Important: the time taken into account is when you arrive at your final destination.

Pricing

One fee. Zero risks.

We only get paid when you get paid. No hidden costs, no upfront fees — just results.

Success fee only

We charge a commission only when your claim is successful. If we don't win, you pay nothing — guaranteed.

No upfront payment
No hidden charges
No win, no fee
Most popular
Our commission
29%

of the compensation amount, only upon successful claim resolution. You keep the rest.

Example: For a €600 claim, you receive €450 and we keep €150.

What's included

Everything you need to get your compensation — handled by our expert legal team.

Legal expertise & representation
Airline negotiation
Court escalation if needed
Full claim tracking

Was your journey disrupted because your flight was cancelled? You may still be entitled to compensation.

 

If your flight was cancelled, you could be entitled to compensation under EU Regulation 261/2004, depending on the circumstances. In many cases, passengers are eligible even if the airline offered an alternative flight or rebooked them onto another service.

 

To qualify, several conditions must be met. For example, the airline must be responsible for the cancellation, and you must not have been informed of it sufficiently in advance under the rules set out by European law.

 

If the cancellation caused you to arrive at your final destination significantly later than originally scheduled, you may be entitled to compensation of up to €600 per passenger, depending on the total flight distance.

 

If your flight was cancelled, it's worth checking whether you qualify. Our team can review your case and help you claim the compensation you're legally entitled to.

 

 

4.8 out of 5 — Excellent

What our customers say

Over 100,000 satisfied passengers have claimed their compensation with AirClaim

“"I was skeptical at first, but AirClaim handled everything professionally. My flight from Paris to New York was delayed by 5 hours and I received €600 within 6 weeks. Absolutely worth it!"”

SM
Sophie M.
Verified customer · Paris

“"Super easy process. I uploaded my boarding pass, filled in a few details and AirClaim took care of the rest. Got €400 compensation for my cancelled flight. Highly recommend!"”

JK
James K.
Verified customer · Paris

“"My flight was overbooked and I was denied boarding. AirClaim fought for my rights and secured €600 in compensation. The whole process took less than 2 months. Excellent service!"”

AL
Anna L
Verified customer · Berlin
4.8
TrustScore
Trustpilot
Based on 102,847 reviews
Excellent
Verified reviews only
Coverage

Where we operate

AirClaim covers flights across the EU and beyond. If your flight departed from or arrived in a covered country, you may be eligible for compensation.

44
Countries covered

All EU member states plus UK, Norway, Iceland and Switzerland

900+
Airlines handled

From major carriers to low-cost airlines operating in Europe

€98M+
Compensation won

Total compensation recovered for our customers since 2015

EU Coverage Active
44 countries · 900+ airports
U Regulation 261/2004 countries
Extended coverage countries

Frequently asked questions about compensation for a cancelled flight

In most cases, you have up to 3 years from the date of your cancelled flight to submit a claim, depending on the country and applicable laws. It is recommended to start the process as soon as possible while your travel documents are still readily available.

Yes, in certain situations you may be entitled to both. Depending on the circumstances, you may receive compensation for your cancelled flight as well as a ticket refund or re-routing if the alternative offered by the airline did not meet your travel needs.

Yes. Passenger rights under EU Regulation 261/2004 also apply to flights that are part of a package holiday. Depending on the circumstances, both the airline and the tour operator may have legal obligations.

Airlines often reject valid claims initially, but that does not necessarily mean you are not entitled to compensation. We review your case, challenge unjustified refusals, and, if necessary, pursue legal action to recover the compensation you are owed.

You pay nothing upfront. We operate on a "No Win, No Fee" basis. Our success fee is 29% + VAT and is only charged if we successfully recover compensation on your behalf.

Claim up to €600 for your delayed or cancelled flight

Check the facts. Discover our easy guide to know your rights and claim what you're owed in minutes.

Claim up to €600 for your delayed or cancelled flight
Airclaim Logo

Turn your delayed, cancelled or overbooked flight into a compensation up to €600!

Checkmark

Flight delay compensation canceled

Checkmark

Flight refund for a canceled or delayed flight

Checkmark

Flight compensation

©2026 AirClaim.com - All rights reserved Air Claim SA - Bdul. Pipera 1/Vi Bl. HYPERION TOWERS Et. 3 SP. BIR. 3 Cod 077190, Voluntari, Ilfov, România

Cancelled flight compensation – Apply now!